Shipping & Returns

 

Shipping Policy 

  • FREE SHIPPING on all items, to Continental US standard addresses only
  • Orders usually shipped with 24 hours, Monday thru Friday.
  • Shipping carrier used will be at our discretion, via USPS, UPS, FedEx
  • Tracking numbers will be provided for every shipment
  • Signature Confirmation required to P.O. Boxes and APO's.

 

 

Return Policy 

  • We have a 30 day No Questions Asked return policy. Buyer is responsible for return shipping.
  • After 30 days, please contact the respective manufacturer(s).
  • In the event that the wrong item was shipped, please contact us. We will make every effort to correct the situation.
  • Contact us beforehand to make arrangements.
  • Refund will be cash back,identical item if available, or comparable item (with buyers approval).
  • Refunds will be ACTUAL purchase price, (shipping not included).
  • For damaged / defective items, Return Authorization Number will be provided for return shipping.
  • Item(s) must returned in the same condition as received, Credits will be issued, when we receive return(s).
  • For product returns and exchanges, please ship product(s), along with with email and/or sales order information to:

Buckeye Tool Supply

34490 Melinz Parkway Unit A

Eastlake, OH 44095